There are a lot of newbies, who would like to take care of their customers themselves. Problem is most of the issues that can be solved by an experienced person in 10 minutes will take an hour or more for a non-technical person. This will leave a bad impression for a startup hosting company.
With Pay as you go tech support I.T you need to pay only for the support time that you actually use. This eliminates chances of your hard earned money going waste. Moreover, in most of the cases, there is no expiry time on the number of support hours that you buy too. This way you will be saving significant amounts of money in the long run. In fact, this is one reason for the rising popularity of this service.
Yes, it is possible. You can have sales people who are both sales-oriented as well as technically knowledgeable about your products or services. What they need to do is to come out of their comfort zones. They need to improve their knowledge base and skills when it comes to the tech support I.T aspects of their IT products and services. The focus here is in the message. If you use a more corporate-oriented sales message on engineers or executives more attuned to technical details, you really are not going to generate any B2B leads this way. You will need to approach your marketing campaign differently.
If you are going to run a business or sell Managed I.T support uttah something on your site it might be important that you can include a shopping cart to make purchasing and selling hassle-free for you. More than anything else, though, the web host company must be able to secure transactions to avoid any identity theft and fraud. Thus, make sure that the web hosting company can offer you SSL technologies if you plan on having this kind of feature on your site.
An anytime guarantee means that you can get back the money you paid for any unused hosting time - NOT the full price you paid [all hosts require at least one year up front]; these guarantees are usually coupled with a 30 day full price money back guarantee.
Any company that is offering SEO services will have online reviews and this is regardless of whether or not the reviews are in their site. Reviews are great because they give you the real deal on what to expect with the company. They are basically referrals and you can bet that anyone who received services will vent online while those who got great results will also praise the services online. Referrals are by far the easiest ways to get a good SEO company.